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BLANKWARE: There is a minimum charge of $100.00(X) when ordering blankware.
CANCELLATIONS: All charges incurred before cancellation will be billed.
COLORS: All standard ceramic colors are available and are fired on at temperatures of 1100 to 1200 degrees F, permanently fusing the color. Gold and Platinum are available on most items (not to exceed five square inches). BECAUSE GOLD AND PLATINUM ARE NOT CERAMIC COLORS, THEY ARE NOT DISHWASHER SAFE AND COULD WEAR OFF WITH PROLONGED USE. PRECIOUS METAL DECORATIONS TEND TO SCRATCH AND TARNISH AND ARE NOT RECOMMENDED IF IMPRINT PERMANENCE IS DESIRED. A care card is inserted in each carton when either gold or platinum is used in the design. Additional charges for precious metals must be added to the total multiple color price. For example: A gold imprint would be a one color imprint, plus the additional price for gold or platinum. NOTE: We are limited to the amount and type of ink coverage applied to the upper 3/4” of the decorating areas. The factory will notify you if desired designs are affected.
SPECIAL COLORS: We can usually match specific colors. Because of the nature of ceramic paints, we cannot guarantee exact matches, especially in pinks, rubine red, rhodamine red, purples and any colors on dark colored mugs. Requests for colors other than standard must be clearly marked “MATCH SWATCH ENCLOSED” and be accompanied by the swatch. There will be a $25.00(G) charge for each color to be matched on orders of less than 576 pieces. There will be no charge for matching colors on orders of 576 pieces or more. For a CHANGE OF INK COLOR on an order, there will be a $22.50(G) charge. Precious metal imprints on items shipped bulk include protective poly-bags with care instructions.
COMBINED QUANTITIES: Custom designed items may be combined and purchased at the combined quantity rate when all items require the exact same imprint and each item is for the catalog listed minimums. Full artwork and set-up charges apply for first item and a conversion charge of $30.00(G) in lieu of set-up charges will apply for each item thereafter.
COMPLAINTS: Complaints must be made within 30 days after receipt of shipment.
CO-OP ORDERS: Co-op quotes issued upon request. Must furnish anticipated yearly usage. Will receive written factory approval.
COUNTRY OF ORIGIN: If it is important that your order be filled using products manufactured in the United States, YOU MUST SPECIFY ON YOUR ORDER. Many of our items are USA made.
ENCLOSURE CARDS: Enclosure cards supplied by the customer can be inserted at no additional cost. Order must show that gift cards are to be used. Order cannot go into production until gift cards are received.
HIGHER QUANTITY PRICING: Contact Color Craft for quotation. Higher quantity orders are a Color Craft specialty.
LESS THAN MINIMUM: $40.00(G) per color. ABSOLUTE MINIMUM IS 72 PIECES except where otherwise noted.
LOGOS: Products and logos shown in this catalog appear only to illustrate the basic products and ability to include messages and art on them, but are never intended to suggest that the imprints were designed by this company or that the products with those specific imprints are readily available to any purchaser without the permission of the owners of the trademarked or copyrighted art or copy.
MULTIPLE ITEM ORDERS: When an order is placed for multiple items at one time and all items require the exact same imprint, full artwork and set-up charges apply to the first item and a conversion charge of $30.00(G) in lieu of set-up charges will apply for each item thereafter.
ORDER ACKNOWLEDGEMENTS: All orders will be acknowledged following receipt of order. The distributor is responsible to promptly examine the acknowledgement for order accuracy.
OVERAGE OR UNDERAGE: Limited to 5% on all items listed in this catalog. Every attempt will be made to minimize these amounts.
PERSONALIZATIONS:
The absolute minimum is 36 pieces at the following prices:
1 line: $3.00(G) each 2 lines: $4.05(G) each
IF GOLD IS USED, ADD $.60(G) PER ITEM (cannot use microwave safe gold). Most ceramic ink colors are available for personalizations. Signature reproductions can be reproduced for the same charges as above if signatures are written with a medium point black felt tip pen on plain white paper in a space no larger than 3/4” x 3”.
PRE-PRODUCTION SAMPLES: Screened items & Line Art Decals - no charge on quantities of 576 or more. Less than 576, $35.00(G) plus set-up charges, not rebateable.
PRODUCTION TIME: Allow at least 10 working days from time of receipt of artwork for shipping all items. Decals require additional production time; contact factory. We will notify you if we are unable to meet your date...see SPEED SERVICE information. ALL CREDIT AND ART ISSUES MUST BE RESOLVED BEFORE ORDER CAN BE PLACED INTO PRODUCTION.
PROMOTIONAL LITERATURE: Special promotional flyers in large quantities are available - contact factory for cost.
QUALITY ASSURANCE: The Color Craft reputation as a supplier of quality products and service is backed by a commitment to correct design deficiencies should they occur. That liability is limited to the Color Craft invoice value prorated as a percentage of the deficiency. Glassware and ceramics are known to have tiny imperfections and variations in the manufacturing and glazing. ITEM SIZES, OUNCE CAPACITIES AND MUG COLORS LISTED IN THIS CATALOG ARE APPROXIMATE AND MAY VARY SLIGHTLY.
REGISTRATION: Registration of multiple color imprints may vary by up to 1/16”.
REPEAT ORDERS: No set-up charge if the exact same design is used on the same item. While every effort will be made to honor special imprint color requests, our manufacturing process does not lend itself to exact color matches. Also, difference in firing temperatures, atmospheric conditions and length of firing periods affect color variances. As a result, repeat orders requiring a color match must include a sample from the previous order.
RETURNED MERCHANDISE: ALL RETURNS MUST HAVE WRITTEN FACTORY AUTHORIZATION OR MERCHANDISE WILL BE REFUSED.
SAFETY OF IMPRINT AND PRODUCTS: Color Craft is a leading industry decorator and an active member of the Society of Glass and Ceramic Decorators. We adhere to FDA guidelines limiting decoration within 2 cm (3/4 inch) of the lip and rim area of the drinkware. Imported ceramics are tested by our suppliers and approved for food use and can be used with complete confidence.
SIZES, CAPACITIES & MUG COLORS: All item sizes, ounce capacities and mug colors listed in this catalog are approximate and may vary slightly.
SPECULATIVE SAMPLES: Speculative samples are available at $35.00(G) per color plus set-up charge for the item requested. The speculative sample charge will be credited in full if an order of 576 pieces or more results.
SPECIAL INSTRUCTIONS: Instructions should be clearly marked on the face of the order. IF SPECIFIC INSTRUCTIONS ARE NOT GIVEN FOR COPY SIZE, LAYOUT, ETC., OUR BEST JUDGMENT WILL BE USED.
SPECIAL QUOTATIONS: We will be glad to submit special quotations promptly for quantities above those listed on price schedules, special packaging or items other than those listed in the catalog.
STOCK GIFT ITEMS: All stock gift items can be combined and purchased at the total quantity price.
TRADEMARKS: Any material or other copy submitted by you or your customer for use by Color Craft in producing an order will be accepted by Color Craft as being submitted in full compliance with all laws regarding copyright, trademark, service mark, patent, right of privacy or a similar type of protection. You and your customer agree that by submitting such material or copy for our use in producing an order, these laws will not be violated and Color Craft disclaims all liability for compliance with these laws. You and your customer agree to hold Color Craft harmless for any damages, costs and/or expenses arising under these laws as a consequence of our use of said material or other copy.
UNION BUG: Available upon request. Must imprint in the design area.
AMERICAN EXPRESS, MASTERCARD AND VISA: Color Craft accepts American Express, Mastercard and Visa.
PRICES SUBJECT TO CHANGE WITHOUT NOTICE.
SHIPPING INFORMATION:
DROP SHIPMENTS OR SPLIT
SHIPMENTS: There is a $7.50(G) charge for each drop shipment after the first.
FOREIGN SHIPMENTS: There will be a charge of $40.00(G) for foreign shipments.
FREIGHT CLAIMS: Color Craft is not responsible for delays or breakage enroute. Every carton leaving our plant is inspected and has a clear bill of lading signed by the transportation company. All merchandise should be inspected by the consignee upon arrival. Title to the goods passes to the consignee at the F.O.B. point.
FREIGHT RATES: Quoted freight costs are estimates only, based on circumstances at the time of request. Final invoiced costs are determined by carrier’s rates, to include fluctuating fuel surcharges, and any changes that are made.
FREIGHT/SHIPMENTS: Shipments will be made F.O.B. Southwestern Ohio unless otherwise specified. We will always try to allow ample time for transportation. Unless specific routing is stated, we will ship via routing as we deem best. NO C.O.D. SHIPMENT ORDERS WILL BE ACCEPTED.
INDIVIDUAL MAILING: $1.35(G) per item, for shipments to any of the 50 states (and $2.00(G) per item, for export shipments) plus actual postage. CUSTOMER MUST SUPPLY TYPED LABELS WITH ZIP CODE AND A DUPLICATE LIST BEFORE ORDER CAN GO INTO PRODUCTION.
SHIPPING CARTONS AND MAILERS: Standard packaging and shipping weights for all items are listed on item page. Mailing cartons or mailers are suitable for mailing and have been thoroughly tested for durability.
SPEED SERVICE: 1 color imprint shipped in 3 business days to include art preparation. 2 color imprint shipped in 4 business days to include art preparation. Add 15% rush charge to item, minimum of $25.00 per order. 1 day service available on select items. Certain restrictions may apply.
THIRD PARTY SHIPPING: There will be a charge of $12.50(G) when third party shipping is requested.
UPS, FED EX AND PARCEL POST SHIPMENTS: Due to the extra packaging for consolidation and protection of product that we must provide, all shipments will be charged a $5.50(G) per master carton handling charge.
IN THE EVENT YOU DECLINE THE USE OF OUR RECOMMENDED
PACKAGING FOR MUGS OR STEMWARE, IT IS UNDERSTOOD THAT COLOR CRAFT IS
NOT RESPONSIBLE FOR ANY BREAKAGE CLAIMS. NOTE: Factory recommends shipment
by motor freight when weight exceeds 150 lbs. per shipment.